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Missourians Are Heating Up Over Electric Bills, Demanding Change

Missouri residents continue to speak out about the rising costs they are experiencing in their home electric bills. Within the past year, Missouri utility companies have averaged a four percent increase in the cost of the electricity they supply. Additionally, from 2020 to 2023, they experienced a collective rate increase of 20%. Consumers are noticing –– and they’re not happy. 

In three weeks, an online petition that was launched in late July secured 3,000 signatures from Missouri residents who want to stop “excessive” rate increases by Ameren, the state’s largest utility. 

One petitioner named Marissa wrote:

She isn’t wrong. Missouri’s energy structure is vertically integrated, monopolized by the ratepayer-funded utility companies. This means the utility company controls the generation of electricity, the sale of the electric supply and the delivery of that product to your house. Without competition, it’s understandable to have the feeling of unfairness when you aren’t afforded any other options.

Missourians have also been expressing their frustration through the My Energy Choice campaign, a consumer advocacy campaign full of customers demanding state lawmakers take action to break up the utility monopoly. Melissa from Saint Joseph wrote:

This topic of utility monopolies was the focus of a recent article from KBIA, an NPR affiliate in Missouri. The authors of the article posed the question, Why are utility companies monopolies? The article includes perspectives from academics that riff on the idea that the mechanics of just one company monopolizing the power for a community is best to prevent various sets of poles and wires from attempting to deliver electricity. Another academic spoke to economies of scale and how utilities could produce cheaper electricity that would not occur if there was competition.

Unfortunately, this article or these experts did not address all the research or evaluate states with competitive markets, as there are 23 states that allow some or full electric competition.

In a competitive market, utility companies still have an integral role in delivering electricity. There are not multiple sets of wires and poles for every supplier selling electricity. All power runs through the electric lines of the utility company, preventing energized spiderwebs on every street. A quick explainer can be found here.

When it comes to price, like any product that has ever been sold, competition applies pressure to any seller with a compatible product to keep prices down. The same goes for electricity. The academics from the article mentioned above used Pennsylvania as an example of where competition has not worked for consumers, but a recent analysis of electric rates and retail supply offers conducted by a former Pennsylvania public utilities commissioner suggests otherwise.

Pennsylvania was once like Missouri: a state with growing demand and not enough supply, high electric rates, power generation inefficiencies, a push to spend a lot of money on nuclear energy, plus occasional blackouts. This was the energy market in the early 1990s for the then-utility-monopolized Pennsylvania. 

Knowing that a change needed to happen to protect consumers and ensure lights stayed on, state lawmakers passed legislation in 1996 that restructured Pennsylvania’s energy market, opening the doors for competition to generate and sell electricity. Nearly 30 years later, John Hanger, a Pennsylvania utility commissioner who was an architect for the Commonwealth’s market restructure, analyzed data to determine if the restructuring continues to be beneficial for consumers. The results speak for themselves.

Hanger recently compared the Pennsylvania utility electric rates in 1996 from seven different service territories to the utility rates and retail supply offers from 2024 in those same territories. What he found is that customers could have enrolled with retail suppliers in 2024 at electricity prices that were cheaper than utility rates in 1996 –– direct comparisons, no adjustments. When inflation adjustments were added to the 1996 rates to conservatively estimate what they would equate to in 2024, Hanger discovered that the 2024 utility rates were cheaper than what they would have been projected to be based on the 1996 rates. 

This demonstrates that price pressure from competition works. 

Because Pennsylvania has competition, anyone selling electricity has to compete for the business of consumers. If prices don’t fall in line with other electricity products on the market, it’s less likely the consumer will purchase the product, opting for another product.

Pennsylvanians have robust options in the type of electricity they can purchase and in the length of their contracts. If a customer wants to purchase a premium product, such as 100% solar energy, they can do that. If they want to lock in a rate for 36 months without the worry of price volatility, they can do that too.

In Missouri, there are no alternatives and energy users are stuck with the prices that are set by the utility and Public Service Commission. The Consumers’ Council of Missouri reported that electric rates increased 20% from 2020 to 2023. That’s an annual cost increase of $327 for the average household. Data also shows that in 2023, Missouri ranked 4th in the country for the biggest jump in electricity, starting in 2008.

One of the biggest factors coming out of the restructuring is that Pennsylvania has built more baseload power plants and new power generation than Missouri and other nearby monopoly states –– and it happened without customers paying for it. 

As a result of restructuring, competitive states have more power and better reliability than states that protected their utility monopolies. The new power generation projects in Pennsylvania are paid for by private investors with experience in producing energy from natural gas, wind, solar, hydro, nuclear, etc.  

Unfortunately, in Missouri, all power generation is paid for by the ratepayers (customers). In fact, legislation (Senate Bill 4) was recently signed into law, allowing utility companies to bill for “construction work in progress” or CWIP, meaning before any energy is even produced –– let alone a shovel breaking ground –– the utility company can start billing ratepayers. And if priority projects are nuclear facilities, Missouri could find itself even closer to Pennsylvania’s position pre-1996.

This is a concern for Missourians who have voiced their displeasure, including a video of a petitioner on the Change.org campaign. A guy named Dewayne in a video message said:

Missourians want to see change. They want to have a choice. And the state can help by putting the power in the hands of consumers to have some control over their electric bills.

The 2025 legislative session included legislation introduced by Sen. Nick Schroer and Rep. Don Mayhew to give electric customers energy choice. The companion bills, Senate Bill 487 and House Bill 417, were designed to create a competitive market, make suppliers earn the business of consumers, and invite privately invested power generation into the state to better support demand without forcing the ratepayers to fund those financially risky projects. Unfortunately for Missourians, those bills were heavily opposed by –– you guessed it –– the utility companies.

Consumers are sounding alarms as utility companies maintain total control. As petitions for change continue to swirl, perhaps Missourians will see energy choice legislation reintroduced in 2026. 

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Energy News

Eversource and National Grid Customers Face Electric Utility Rate Increases August 1

BOSTON –– Electric utility rates for most Massachusetts customers will increase on August 1, rising from $13.4 to $14.8 cents per kilowatt hour (kWh) in Eversource’s service territory and from $14.7 to $15.4 cents/kWh in National Grid territory. Unitil, which serves electric customers in just four Massachusetts municipalities, is the only utility in the state that will reduce its rates this summer.

As the summer heat continues and air conditioner usage remains in high demand, consumers can expect to see increases in their August electric bill. The new rate term will last through the end of January, impacting the first half of the upcoming winter heating season as well. Aside from adjusting the thermostat and using less electricity, the easiest way consumers can reduce their electric costs is by shopping for a retail electric supply product that is priced less than the utility rate.

In Massachusetts, customers can shop for the supply portion of their electric bill. More than 400,000 Massachusetts residents shop for their electricity individually to earn better rates, receive 100% renewable energy or enroll in a plan that is conducive to their lifestyle. Another roughly 1 million residents are enrolled in municipal aggregation plans, in which municipalities bundle their residents into a single plan served by a competitive supplier.

In July, the state’s electric supply shopping website (www.energyswitchma.gov) listed 58 fixed-rate offers from competitive energy suppliers that were less than the standard supply rate offered by utility companies — even before the August rate increases. The average July rate for competitive energy supply offers was 12.24 cents/kWh, while the average July utility rate was 13.72 cents/kWh. Customers who shop for the lowest competitive energy supply offer can save up to 20 percent on their electric bill. For a residential customer who uses 1,000 kWh of electricity a month, their potential monthly savings could be up more than $30.

More than 5,000 customers across the state have spoken out publicly about the benefits of the competitive electric market.

“With the rising costs of energy to heat and cool in New England, being able to find the best price is essential,” said Lorraine Merrick of Yarmouth.

“I have for years chosen energy suppliers; I am on a fixed income and this has helped out a great deal,” said Kathy Daigneau of Agawam.

“I cannot afford electricity through National Grid! My competitive supplier provides a rate that I can afford while providing a roof over my family and putting food on the table,” said Isabelle Parker of Athol. “If I am forced to go with National Grid then I will struggle to provide other life necessities to my family.”

“My choice of an alternative energy source is saving me about $200 a month,” said Elizabeth Brown of West Bridgewater. “A difference much appreciated by this 85-year-old widow.”
“I am extremely happy with my choice of electricity supplier, and have been with them many years with absolutely NO complaints!” said Christine Woynar of Orange. “I love that everyone has the option to choose and not be locked into the overpriced major companies.”

A total of 245 competitive electric supply offers were available in July. Customers had 109 100% green energy supply offers to choose from.

This monthly rate summary analysis can be found here. Massachusetts residents can review offers from competitive energy suppliers using the state shopping website EnergySwitchMA.gov. View a guide to shopping here

Data for this analysis is sourced from Massachusetts’ state-managed energy shopping website, EnergySwitchMA.gov.

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Energy News

How Did Your State Score On Electricity Competition — And How Can They Improve?

Fourteen states currently have a fully restructured competitive electricity market. Nine states are partially restructured. In total, more than 20 states have some form of a competitive electric market. But how great is access to competition in those states?

To take a closer look at how state governments and regulators are supporting their residents –– or not –– with competitive energy options and resources, public policy think tank R Street Institute went state-by-state to assess electricity competition benchmarks. R Street has developed a first of its kind grading report titled “State-by-State Scorecard on Electricity Competition,” that grades each state on a set of factors based on how effectively states empower consumers in electricity markets. 

All but one state was graded in this report –– Nebraska was omitted because it is served entirely by public power utilities. R Street’s grading system ranges from A+ (best) to F- (worst), using a detailed rubric across five categories:

  1. Retail Market Access – Do customers have the ability to choose their electric supplier?
  2. Competitive Procurement – Does the state use competitive bids to acquire power?
  3. Wholesale Market Participation – Are utilities and suppliers part of an RTO, ISO, or both?
  4. Smart Metering & Data Access – Do customers and third-party suppliers have access to real-time usage data?
  5. Consumer Education & Protections – Are consumers equipped to make informed decisions?

States such as Texas, Illinois, Ohio, and Pennsylvania were the highest performing states. They have well-developed retail choice markets, plus other factors, including access to a wholesale market, smart metering, or great consumer education and protections. In contrast, states like Alabama, Florida, and Wyoming didn’t score that well due to monopoly structures, limited data transparency, or a lack of market access for consumers.

But what can all states be doing to improve their grades and provide better benefits to consumers?

R Street Recommendations

R-Street’s report offered numerous recommendations on how state leaders, regulators, and stakeholders can make meaningful improvements and unlock the benefits of retail energy choice. Some of these recommendations are:

  • Full market restructuring
    • Create and pass legislation that allows all residential, commercial, and industrial consumers to shop for their electric supply in a competitive market. This involves removing statutory barriers and establishing licensing and oversight rules for competitive suppliers.
  • Joining (or increasing participation in) a Regional Transmission Organization (RTO) or Independent System Operator (ISO)
    • States that participate in an RTO or ISO benefit from transparent pricing and competitive procurement. States that do not currently participate in either an RTO or ISO should prioritize joining.
  • Smart Meters and Data Access
    • Advanced metering infrastructure (AMI) and consumer-facing tools allow suppliers to offer personalized products, enhance energy efficiency, and increase engagement. States should make smart meters a standard practice and require utility data portals with a user-friendly process for customers to give suppliers permission to access their data.
Improvements That Can Be Addressed Today

There are also recommendations that can take place more immediately. In comparing states, there are a couple of limitations that were recurring –– limitations that REAL has advocated to correct to improve customer experiences. Those recommendations include:

  •  Accessibility
    • States that have retail choice should provide consumers with a government-run website that is promoted and easy to access, contains ample information to educate consumers making comparisons, and is easy to navigate for the products and prices available to that customer.
  • Education and communication
    • All states should be regularly communicating with and providing consumers with resources that inform them on rate changes, retail supply offers, and available products in their area, if options are available. These resources should also be available in different languages to better serve more populations. Communications can happen in various forms, including direct mail, email, social media, press releases, and on the state’s website.
    • REAL provides resources for some restructured states:
      • State Profiles: Our state profiles contain a comprehensive overview of the current energy landscape, renewable energy requirements, and consumer protections.
      • Energy Shopping Guides: Our shopping guides help educate customers on how to effectively shop and compare electric suppliers through state-managed shopping platforms.
      • Monthly Energy Product Summaries: Each month, we publish summaries to break down the lowest fixed-rate offers and 100% renewable offers from retailers, organized by each utility service territory. Additionally, users can view a selection of value-added and unique products available from retailers in each territory.
  • Customer protections
    • Consumers in all states should have access to their electricity usage data and be able to share that data with consultants, suppliers, or others to help the consumer become more efficient in their energy usage and understand alternative options that might better serve their energy needs. Aside from utility companies making this information more readily available, the deployment of smart meters will also improve data collection, and therefore can support greater transparency.
From Scorecards to Solutions

The results of this state-by-state analysis further highlight the limitations of monopoly utility markets when compared to restructured markets. Competition applies pressure to keep prices down, drives innovation, empowers consumers, and enhances accountability — all while reducing exposure to unnecessary utility risks.

While the letter grades provide a benchmark, the scorecard’s true value lies in identifying where states may be underperforming and how they can learn from one another to deliver better outcomes for electric customers. This scorecard serves as a valuable resource, especially at a time when state leaders are attempting to address energy affordability and reliability concerns.

We urge policymakers and regulators across the country, especially in low-scoring states, to see this report as a roadmap, not a verdict. We’re committed to helping states evolve their markets and raise their scores. Not for the sake of a letter grade, but for the millions of consumers who deserve better choices, better prices, and better products.